Wash and Fold Laundry Service & Delivery

We'll take laundry off your hands! Whether it's weekly service or a chance to catch up, we're here to save you time and make it easy.

You can drop off at our store, or save 25% off your first delivery.

Laundry Delivery

Drop Off @ Store

Laundry is personal

We appreciate you trusting us with it 💜🙏

You can place confidence in our proven process for consistent laundry, handled with love by our professional team.

See Pricing

Drawer-Ready Packing

All Wash and Fold laundry orders are neatly folded, then packed in air-tight bags to lock in the freshness and keep stacked until they get home.

We try hard to group things by family member and garment/linen type, so that your laundry takes seconds to unpack when you get it back.

Ways to use Wash and Fold and Delivery Services

Regular / Weekly

Laundry piles up fast! Let us keep it from taking over your life. With a regular pick up, you'll always have fresh clothes without the hassle.

Bulk Items

Some items are too big for your home machine, or require specialty experience. We've got you on both fronts... Comforters, duvets, sleeping bags - we've got something for that.

Catching Up

Fell behind after a hectic couple weeks or vacation? You probably have a million other things on your plate, too... Let's at least make the laundry disappear.

Kids Clothes

If you're reading this, you already know the pain is real. Kids clothes pile up faster than yours, need gentle laundry products, and take forever to fold. This isn't our first rodeo, let us take the lead.

Just NO diapers please!

Linens Only

Family coming over? Don't like folding fitted sheets?

Some people prefer to send just their sheets and towels to us.

See Pricing

The fine print

By submitting an order with us, you're agreeing to our Terms of Service.

We designed these to explain our service details in simple language, as well as outline how any issues will be handled.

Delivery Zones

Our delivery service area (see map) offers nearly city-wide coverage for pick up and delivery of your laundry!

When you sign up for your first order, the system will auto-assign you to your zone with the associated minimum order value and delivery fee.

Schedule a Pick Up

See Delivery Zones

Wash & Fold FAQs

How do I schedule a pick up?

You can schedule a pick up through our website or by downloading the app. We can also help you schedule over the phone if you call in during our Service Centre hours. Please note that a valid credit card is required for all Laundry Delivery Service orders.
What is the turnaround time?

It will depend on what you pick for a return delivery date in the scheduling tool, but turnarounds for pickup and delivery can be as quick as two days.
Is there a minimum order size?

You can submit any amount of laundry, but we charge a minimum order fee depending on your location, regardless of what you're sending in. Wash & Fold orders (by weight) are subject to a minimum charge of 10lbs, even if you send in 5lbs. Bulk items are charged by the piece. See our Delivery Zones for minimum order sizes and fees for your area.
Do I need to be home during pick up and delivery?

Nope! Just leave your laundry in the designated spot (you can leave us notes), and we'll handle the rest. When we deliver, you'll get a notification for confirmation. You can have us leave it somewhere discrete like in your garage or around the side, out of sight.
How should I prepare my laundry for pickup?

The easiest thing to do is to seal it up in garbage bags for your first order. We'll return things to you in plastic bags, but we also have reusable heavy duty laundry bags you can purchase that will get washed with your load. See our First Order Guide for more details on your first time.
Can I provide specific washing instructions?

You can set your preferences when setting up your account. Things like detergent type, dryer sheets, wash temperatures, and dry temperatures. Sorry, no hang dry options yet! For delicates and formalwear, we recommend Dry Cleaning which is coming soon for pick up and delivery.
What happens if an item is damaged or missing?

We take the utmost care, but if an issue arises, contact us within 7 days of delivery and we'll work with you to make it right. You can read our full Terms of Service here for more details.
What items are suitable for wash & fold?

Everyday clothing, activewear, towels, and bed linens are perfect for this service. Bulk items like outerwear, comforters & duvets, or sleeping bags will get charged at an individual piece rate. We may reject orders or specific items that include formal attire, fur, leather, wool, feather, silk items, curtains, rugs, mats, pet beds, comforters, pillows, duvets, or contaminated items. For special garments, formalwear, and delicates, we recommend using our eco-friendly Dry Cleaning services.
Do you wash my clothes with other customers' orders?

Never. Each order is processed separately to ensure the right items get back to your drawers. Discretion is important here. Your order is tagged with your order number and stripped of any identifying information until it is packaged and ready to return to you.
What detergents and softeners do you use?

We currently offer two detergent options: Natural (enzyme detergent, no synthetic dyes and scents, no optical brighteners, natural light scent)... Best for sensitive skin and hypoallergenic folks. Power Wash (oxi-powered stain and scent fighting, fresh scent)... Best for the most thorough clean. You can choose other options like softener, dryer sheets, and our Lavender Touch as part of your preferences.
How do you handle stains?

With our Premium service, we pre-treat stains and add non-chlorinated bleach (Oxi) to each load. While we can't guarantee complete removal, it certainly helps! If you have specific, stubborn stains you'd like to get removed, please try our eco-friendly Dry Cleaning service.
Will my clothes shrink?

We use appropriate settings and experience to minimize any shrinking, but it is common for clothing that is not made with pre-shrunk fabric to experience some shrinkage. It is your responsibility to make sure everything you're submitting in your order can be machine washed and tumble dried as per the order's selected preferences (we can dry on Low with Premium orders, and hang dry options are coming soon). We do not check individual item care labels, unless you're sending through for individual Bulk Items or Dry Cleaning.
Do you offer same-day or next-day service?

Our standard turnaround is two days and we often get ahead on orders and will let you know if we're done early. If you need something quicker, we can expedite for a rush fee, and only in-store. Please speak with our team to ensure we have capacity.
How are my clothes folded?

Items are folded consistently across our team members, and neatly grouped into stacks of similar item types for a quick and easy unload when you get home. Our signature Drawer-Ready packing is a big reason our customers love the service!
How do I bring in my laundry for wash & fold?

If it's your first time, we recommend using garbage bags or if you do have washable laundry bags, we'll include those in the wash and return them to you cleaned. We also have reusable, heavy-duty Roundabout Laundry bags available for sale. These make it easier to transport our smaller, drawer-ready stacks.